Privacy Policy

Privacy Policy

Alex King Therapy
Website: Alexking-therapy.com
Effective Date: 22/02/2026

1. Introduction

Alex King Therapy is committed to protecting your privacy and handling your personal data transparently and securely. This privacy policy explains how we collect, use and protect your information when you visit Alexking-therapy.co.uk or contact us through the website.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

When you use the contact form or get in touch via the website, we may collect:

  • Your name
  • Your email address
  • Your phone number

We do not collect sensitive personal data through the website unless you choose to include it in your message.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries
  • Arrange consultations or appointments
  • Communicate with you about therapy services
  • Maintain basic client records where appropriate

We will only use your information for the purpose it was provided.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

  • Legitimate interests – to respond to enquiries and provide therapy services
  • Consent – where you voluntarily provide your details via the contact form
  • Contract – where processing is necessary to provide agreed counselling services

5. How Your Data Is Stored

Your information is stored securely and access is restricted. Reasonable technical and organisational measures are in place to prevent unauthorised access, disclosure or loss.

Emails and electronic records are password protected. Any paper records, if applicable, are stored securely.

6. How Long We Keep Your Data

If you contact us but do not proceed with therapy, your information will be kept for a limited period and then securely deleted.

If you become a client, your data may be retained in line with professional and insurance requirements (typically several years after therapy ends).

7. Sharing Your Information

Your personal data will not be sold or shared with third parties for marketing purposes.

Information may only be shared where:

  • Required by law
  • There is a serious risk of harm to you or others
  • It is necessary for safeguarding purposes

Where possible, this would be discussed with you first.

8. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Restrict or object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us at [Insert Email Address] to exercise your rights.

You also have the right to complain to the Information Commissioner’s Office if you believe your data has been handled improperly.

9. Cookies

This website may use basic cookies necessary for website functionality. It does not use cookies for advertising or profiling purposes.

If analytics tools are used (such as Google Analytics), this will be stated clearly and users will be able to manage their preferences.

10. Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

Alex King
Email: hello@alexking-therapy.com

Website: Alexking-therapy.com